Privacy Statement

Power Music Box web site is operated by Power Music Software Ltd.
Power Music Software is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Power Music Box web site and governs data collection and usage. By using the Power Music Box web site, you consent to the data practices described in this statement.

Collection of your Personal Information

If you are a customer, Power Music Software collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Power Music Software also collects anonymous geographic information, which is not unique to you, such as your location (country).

There is also information about your computer hardware and software that is automatically collected by Power Music Software. This information can include: your IP address, browser type, ISP domain name, access times and referring web site addresses. This information is used by Power Music Software for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Power Music Box web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Power Music Software public message boards, this information may be collected and used by others.

Power Music Software encourages you to review the privacy statements of web sites you choose to link to from the Power Music Box web site so that you can understand how those web sites collect, use and share your information. Power Music Software is not responsible for the privacy statements or other content on web sites outside of the Power Music Software group of web sites.

Use of your Personal Information

Power Music Software collects and uses your personal information to operate the Power Music Box web site and deliver the services you have requested. If you are a customer or have signed up to receive marketing information, Power Music Software uses your personally identifiable information to inform you of other products or services available from Power Music Software by newsletters or other means. Power Music Software may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Power Music Software does not sell, rent or lease its customer lists to third parties. Power Music Software use third party tools for customer support, web traffic analysis, email marketing, payment processing and parcel delivery. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Power Music Software may use your data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, take payments or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Power Music Software, and they are required by law to maintain the confidentiality of your information.

Power Music Software keeps track of the web sites and pages our customers visit within the Power Music Box web site, in order to determine what Power Music Software services are the most popular. This data is used to deliver customized content and advertising within Power Music Software to customers whose behavior indicates that they are interested in a particular subject area.

Power Music Software will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Power Music Software or the site; (b) protect and defend the rights or property of Power Music Software; and, (c) act under exigent circumstances to protect the personal safety of users of the Power Music Box web site, or the public.

Use of Cookies

The Power Music Box web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Power Music Box pages, or register with Power Music Box web site or services, a cookie helps Power Music Software to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Power Music Box web site, the information you previously provided can be retrieved, so you can easily use the Power Music Box features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Power Music Software services or web sites you visit.

Security of your Personal Information

Power Music Software secures your personal information from unauthorized access, use or disclosure. Power Music Software secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Internal policies and procedures are in place and reviewed regularly to identify and notify of any breaches of these procedures.

Changes to this Statement

Power Music Software will occasionally update this Statement of Privacy to reflect company and customer feedback. Power Music Software encourages you to periodically review this Statement to be informed of how Power Music Software is protecting your information. Complaints and Contact Information Power Music Software welcomes your comments regarding this Statement of Privacy. If you believe that Power Music Software has not adhered to this Statement, please contact Power Music Software at support@powermusicsoftware.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

If you are not satisfied with any aspect of information /data security we hope you will bring it to our attention first to try and resolve. However, if you feel your concern is not resolved you can take it to the relevant supervisory authority for data protection legislation in the UK who’s contact details are:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF
Tel: 0303 123 1113 (local rate) Web site: https://ico.org.uk/

Your Rights

You have a number of rights as outlined below. When exercising these rights we will need to validate your identity to ensure the request is from you. This is a security measure to ensure personal data is not disclosed to an unauthorised third party. You may exercise your rights by contacting us via the contact details below.

Right to be informed

Your ‘Right to be Informed’ encompasses the right to be provided with ‘fair processing information’ to ensure transparency over how your personal data is used. This is included in this Privacy Notice and our Terms and Conditions. The information provided should be:
  • concise, transparent, intelligible and easily accessible;
  • written in clear and plain language, and
  • free of charge.

Right to Restrict Processing

You have the right to ask us not to process your personal data for e.g. marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at support@powermusicsoftware.com.

Right of Access

You have the right to access the information we hold about you. An access request is free of charge unless considered repetitive or excessive when a small admin charge may be made. A request for access can be made via the contact details below.

Right of Rectification

You are entitled to have your personal data corrected if it is inaccurate or completed if incomplete. If the personal data in question has been disclosed to third parties, we will inform them of the rectification where possible and confirm with you which third parties the data has been disclosed to.

Right to Erasure

You have the right to request the deletion of personal data where there is no compelling reason for its continued processing. There are some circumstances where this right may not be met and a request refused e.g. to comply with a legal obligation such as HMRC or to meet warranty requirements (see Data Retention below for more details).

Right to Data Portability

The right to data portability allows you to obtain and reuse your personal data. It allows you to move, copy or transfer personal data easily in a safe and secure way, without hindrance to usability.
The right to data portability applies to personal data:
  • provided by you;
  • where you have provided consent for processing or the processing is for the performance of a contract; and
  • when processing is carried out by automated means.

Right to Object

You have the right to object to processing based on the performance of a task in the public interest or processing based on a legitimate interest e.g. direct marketing. An objection must be based on your particular circumstances and processing must cease unless there are compelling reasons otherwise e.g. defence of legal a claim.

Rights Relating to Automated Decision Making and Profiling

Data protection legislation provides safeguards for individuals against the risk that a potentially damaging decision is taken solely based on automated processing i.e. without human intervention.
Power Music Software employs no fully automated processes that result in particular individuals being impacted

Data Retention

We will only retain your data for as long as necessary to fulfil the purposes it was collected for and satisfy any legal, accounting or reporting requirements. For example when you purchase one of our products we need to retain your details for 6 years to satisfy HMRC requirements and we will also retain your data during any warranty periods.


Power Music Software Ltd
16 McLaren Grove
East Kilbride
G74 4SR
UK

(Updated May 2018)